Our policies

Below are the key policies that guide how we work. Each section provides you with details about what the policy means and how we apply it.

A red background with white icon of 2 hands holding a heart

Child safety

We are committed to creating a safe environment for children and young people.

Our child safety policy
Red background with white icon of 2 speech bubbles. One with a heart, and another with a 3 dot ellipsis

Feedback and complaints

We use feedback as part of our ongoing review and planning process.

Our feedback and complaints policy
A red background with a white hexagonal icon containing a chip and AI written in the middle

AI transparency statement

We are committed to using AI responsibly, with strict safeguards, human oversight and transparency.

Our AI transparency statement
A red background with a white icon of a padlock in the shape of a shield

Privacy

Learn how the VEC collects and uses personal information.

Our privacy policy

Related information