Our policies Listen Below are the key policies that guide how we work. Each section provides you with details about what the policy means and how we apply it. Child safety We are committed to creating a safe environment for children and young people. Our child safety policy Feedback and complaints We use feedback as part of our ongoing review and planning process. Our feedback and complaints policy AI transparency statement We are committed to using AI responsibly, with strict safeguards, human oversight and transparency. Our AI transparency statement Privacy Learn how the VEC collects and uses personal information. Our privacy policy Related information Accessibility Freedom of information Legal