The notice will contain all the payment options.

You can pay:

• using Post billpay in person at any Australia Post office
• using BPAY phone or internet banking
  Biller code: 120279
  Reference number as shown on your infringement notice
• in person, by cash only, at VEC, Level 11, 530 Collins Street, Melbourne during office hours.

If you are having difficulty paying your fine in full and on time, you can apply for a payment plan or payment extension.

We will assess applications on a case-by-case basis. Your application may be assessed based on your:

• outstanding fine amount
• income
• financial status
• payment history
• any hardship that you are experiencing.

You must make a request in writing and include:

• infringement number
• name, address and contact number
• reason for request.

To apply, download an Application for a payment plan form (PDF, 1.2MB)

Complete it and return it by email or post it to the VEC using the reply-paid number shown on your notice.

Call 1300 551 575 if you need more information.

You can request an internal review if you believe:

• the decision was contrary to law
• there has been a mistake of identity
• you were unaware of the notice and it was not personally given to you*
• you had special or exceptional circumstances.

* If you are applying for a review on the grounds that you were unaware, you must do so within 14 days of becoming aware of the notice.

To make a request for a review, download the Application for internal review form (PDF, 738kB)

Complete the form and deliver your application:

• by email
• by post using the reply-paid number shown on your notice

or

• complete our online webform. Please ensure you have your reference number and date of election or close of voting ready. This information can be found on your notice.

For more information, call 1300 551 575 or visit our internal reviews and special circumstances.

You have the right to take your matter to the Magistrates’ Court for it to be determined at a formal hearing. If you elect to go to court, a magistrate will decide the case and any appropriate penalty.

For more information see Going to court

The Victorian Electoral Commission (the VEC) collects this information in order to:

• Assess your response to the failure to vote notices
• Assess your application for an internal review

Your personal information is being collected under the Electoral Act 2002 (Vic), Local Government Act 2020 and Infringements Act 2006, which:
• Requires the VEC to collect personal information for the purposes of administering the enforcement of compulsory voting.
• Supports the assessment of an apparent failure to vote and determining whether an infringement notice should be issued.
• Permits enforcement agencies to collect personal information for the purposes of issuing infringement notices.
• Requires the collection of personal data to review infringement notices, identify individuals and enforce penalties.

If you choose not to provide your details, we will not be able to assess your response, and your failure to vote will remain outstanding. Any unresolved matters with the VEC are referred to Fines Victoria for further action.

Mandatory sections not completed will be highlighted with an error message and you will not be able to proceed to the next section. Other fields collected in the form are optional. You can provide this information if it helps to support your response.

We handle all personal information in line with the Privacy and Data Protection Act 2014 and Health Records Act 2001.

You can contact us to request access to personal information we hold about you. To access your information, or for any other privacy questions please contact us at privacy@vec.vic.gov.au.

To find out more about how we handle personal information, please see the VEC Privacy Policy.