8.30 am - 5 pm, Monday to Friday
(Closed public holidays)
General enquiries: 131 832
Calls from outside Victoria: +61 3 8620 1100
National relay service
If you are Deaf, hard of hearing or need communication support contact us on through the National Relay Service, then ask for 03 8620 1100.
Contact us in your language
Find out how to get information in your language.
We aim to get back to emails within two working days.
Mailing and office address
The Victorian Electoral Commission
Level 11, 530 Collins Street
Melbourne Victoria 3000
DX 210609 Melbourne
Attending the VEC office
The Victorian Electoral Commission reception will re-open on Tuesday 10 November 2020 from 8.30 am to 5 pm.
All public roll searches will be by appointment only (no walk-ins) with a maximum time limit of 15 minutes per appointment.
To make an appointment, call us on 131 832 or email us
Complaints and feedback
We recognise that receiving and responding to complaints gives us an opportunity to improve our services.
Learn about how to make a complaint or provide feedback.