Registered workers

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If your issue is urgent, please email

Registered workers

This information is for people who have already registered to work at elections.

Election staff self-service portal

The election staff self-service portal contains your registration information, including job offers and pay details. You can update your contact and banking details on the portal. You can also let us know if you are no longer interested in working at elections.

Election staff self-service portal

You can access the portal on all desktop and mobile devices. You cannot access the portal outside of Australia. 

User ID: your user ID is the email address you registered with. 

Forgot your password? Click on 'forgot password' to get a link to reset your password. This email can take up to 30 minutes to arrive. Remember to check your junk folder. If you have not received an email after 30 minutes please contact the personnel helpline.


Phone: 1300 783 043 (9 am - 5 pm weekdays)

Job offers

We will only offer you a job if you meet all of the eligibility requirements. To be eligible you must be:

  • either on the roll, a permanent resident, or hold a current work visa
  • over the age of 18 (some roles are open to people over 16)

You may also need to show evidence of your coronavirus (COVID-19) vaccination status when starting in an election role. 

We will send you an email if we want to offer you an election role. You can accept or decline the offer in the election staff self-service portal. Log in and follow the prompts to finalise your offer. 

We can send a job offer at any time in the weeks leading up to election day, or in the counting period after election day. 

Read duty statements for all available roles.

If you have worked in previous elections

You do not need to register again if you have worked at a previous election.

Working at past elections does not guarantee we will offer you a role in the future. Roles are offered based on the staffing needs of the area.

Disclosure of political activities

Having staff who are politically neutral is critical to our impartiality. We will ask you to complete a disclosure of political activities before we appoint you to a role. We are lawfully authorised to refuse employment to a person because of any political membership or activity. 

Sometimes we have to reject potential staff because of their political activities. If you want us to review that decision you can submit a complaint

Pay rates

Pay rates depend on the role and the type of election. Download the Employment guide for election casuals and officials (PDF 955 KB) to view pay rates.

Pay periods

We pay wages fortnightly. The pay period closes on the second Friday of the fortnight. You will receive your pay on the following Wednesday or Thursday.

We will send you an email when your payslip is ready. You can log in to the election staff self-service portal to view and download your payslip. 

Please contact with any questions about your pay. 

Need help?

You can find more information in the Personnel helpline - frequently asked questions (PDF, 228 KB) and the Employment guide for election casuals and officials (PDF, 955 KB). Please contact our personnel helpline if you have a question that is not answered in these documents. 


Phone: 1300 783 043 (9 am - 5 pm weekdays)